:: Welcome to Consulting Networks ::

Connection Charges

	VSS 50 2.0	VSS 50 3.0	VSS 50 4.0	VSS 50 6.0	VSS 50 10.0
VSS 50 \| Install	£125.00	£175.00	£195.00	£250.00	£350.00

Welcome Message	Included	Included	Included	Included	Included
The service allows to anounce a Welcome Message to the caller.
Auto Attendant	Included	Included	Included	Included	Included
Service allows a call to be routed based on departmental options
Call Centre	Included	Included	Included	Included	Included
Service allows a multi-layered menu system using call recording, huntgroups, queuing and ratio plans
Departamental Menus	2	3	4	6	10

Rental Charges

	VSS 50 2.0	VSS 50 3.0	VSS 50 4.0	VSS 50 6.0	VSS 50 10.0
VSS 50 \| Rental	£15.24	£24.95	£29.95	£34.95	£49.95

Services Charges

Optional Services	Short description	Price
Call Recording	The service allows you to record all, or segments of inbound calls.	£2.54
Call Recording with Queue	The service allows you to record all inbound calls with the added feature of a queue system.	£3.54
Fax to E-Mail	The service allows you to receive a fax transmission as a .pdf file to your email address.	£2.54
Follow Me	The service allows you to route all inbound calls to a answerable destination.	£2.54
One to Fax	The service allows you to route all inbound calls to a destination to receive a fax.	£2.54
One To Many	The service allows you to route all inbound calls to multiple destinations.	£2.54
One to Many with Bothway Intro	The service allows you to set up a One to Many that plays an introduction to both parties.	£3.54
One To One with Whisper	The service provides a One to Many with the added feature of a whisper to the call recipient.	£3.54
One To One	The service allows a call to be routed simply to a single destination.	£2.54
One To One with Bothway Intro	The service allows you to set up One to One that plays a connection introduction to both parties.	£3.54
One To One with Greeting	The service allows you to set up One to One with the added feature of a greeting to the caller.	£3.54
One To One with Queue	The service allows you to set up One to One with the added feature of a queuing system.	£3.54
One To One with Whisper	The service provides One to One with the added feature of a whisper to the call recipient.	£3.54
Outgoing Record	The service allows you to record all, or segments, of your outgoing calls.	£3.54
Outgoing Record with Pin	Record segments of your outgoing call with added security feature of a PIN.	£3.54
Surgery Schedule	The service allows you to set up scheduled routing with a calendar option for special dates.	£2.54
Time Of Day	The service allows your calls to be diverted depending on the time of day, and day of the week.	£2.54
Time Of Day with Record & Queue	The service combines the features of Time of Day and Call Recording with a queue system.	£3.54
Time Of Day with Queue	The service allows you to set up Time of Day with the added feature of a queue system.	£3.54
Time Of Day with Ratio	The feature allows calls to be diverted depending on the ratio set between multiple destinations.	£3.54
Time Of Day wi Record	The service combines the features of Time of Day and Call Recording.	£3.54
Voice To E-Mail	The service allows you to capture audio and dtmf input from callers and deliver to email.	£2.54

Maintenance Charges

	Provide	Modify	Removal
Admin Control Panel (Optional)	£12.50	Included	Included
Engineer Change	£25.00	not applicable	not applicable

Virtual Service Switch (VSS 50)

VSS is an all-in-one, affordable call handling platform; the system provides a rich portfolio of optional features and capabilities. The platform is designed to provide interactive based around inbound telephony.

Take advantage of optional inteligent contact centre and self-service voice menu applications (i.e., automated attendant) that make it easier and more enjoyable for customers to do business with you.

FACT: It's competitive out there. So what will it take for your business to succeed in a world where customers and clients and demanding more, your workforce and office locations are increasingly scattered, and you're beeing challenged to do with less? How can you deliver excellent customer service without investing in costly and complex inbound contact centre solution? That's where CONNET's award winning Virtual Service Switch (VSS) comes in. It's a cost-effective all-in-one inbound platform that provides a wide choice of feature-rich capabilities - such as a contact centre solution, departmental listings, auto-attendant and much more. The VSS can help you transform communications from basic utilily to competitive advantage. How? By offering powerfull applications that can help boost employee productivity, elevate customer satisfaction

One Platform. Many benefits.

• Inteligent Contact Center

• Reduce Operational Costs

• All-in-One Offshore Platform

• Easy to Manage

• Encourage Repeat Business

• Additional Call Capacity

PRICE LIST

Main Platform	Provide \| Charge	Rental \| Charge	Advance \| Charge	Modify \| Charge	Removal \| Charge
VSS 50 v2.0 \| System	£125.00	£15.24	£15.24	£12.50	£50.00
VSS 50 v3.0 \| System	£175.00	£24.95	£24.95	£12.50	£50.00
VSS 50 v4.0 \| System	£195.00	£29.95	£29.95	£12.50	£50.00
VSS 50 v6.0 \| System	£250.00	£34.95	£34.95	£12.50	£50.00
VSS 50 v10. \| System	£350.00	£49.95	£49.95	£12.50	£50.00

Select Services	Provide \| Charge	Rental \| Charge	Advance \| Charge	Modify \| Charge	Removal \| Charge
Call Queuing \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
Call Recording \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
Call Recording & Queue \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
Fax to Email \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
Follow Me \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
One to Fax \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
One to Many \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
One to Many & Bothway Intro \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
One to One & Bothway Intro \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
One to One & Greeting \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
One to One & Whisper \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
One to One & Queue \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
One to One \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
Outgoing Record & Pin \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
Outgoing Record \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
Time of Day & Queue \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
Time of Day & Ratio \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
Time of Day Record \| Service	£12.50	£3.59	£3.59	£12.50	£25.00
Time of Day \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
Time of Day w/Record & Queue \| Service	£12.50	£4.59	£4.59	£12.50	£25.00
Voice to Email \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
Music On-Hold \| Service	£12.50	£2.59	£2.59	£12.50	£25.00
Bespoke Music On-Hold \| Service	£50.00	£1.15	£1.15	£12.50	£25.00
Call Queue Position \| Service	£12.50	£2.59	£2.59	£12.50	£25.00

Maintenance	Provide \| Charge	Rental \| Charge	Advance \| Charge	Modify \| Charge	Removal \| Charge
Control Panel \| Maintenance	£25.00	£12.50	£12.50	£12.50	£25.00
VSS Engineer Change \| Maintenance	£25.00	not applicable	not applicable	not applicable	not applicable